He is the answer to Alana - a sympathetic character, giving Fay a chance to be heard, accpeted and cared for by a true friend. Although when we first meet his character he too doesn't realise the severity of Fay's situations, at a party full of drunk students (including himself) he doesn't take Fay too seriously and brushes her off as she begins to confide in him. Noting his mistake he makes amends by making friends and spending time together, treating her with empathy and sometimes pushing her to do what is best even when she doesn't want to.