Organised by BIMA
Join BIMA for a breakfast event centred around the Future of Customer Loyalty in Retail.
About this event
The retail sector has been in a long-term battle for customer loyalty and retention. It’s a well-known truth that the cost of new customer acquisition far outweighs that of retention, and therefore as businesses feel the squeeze we can expect to see loyalty playing an increasingly central part of any retailer's strategy.
In this panel discussion, we're joined by experts from every corner of the retail sector, who will be sharing their perspectives and learnings from a career in retail strategy. Please join us and our esteemed panellists for a thought-provoking discussion on what’s next for customer loyalty in retail. Tea, barista-served coffee and some delicious breakfast treats will also be provided by This Place - make sure you arrive early to take full advantage of this!