From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Responsible for managing multiple departments from first fit through to delivery. Develop and manage a range that meets customer requirements for quality and fit whilst maximising sales and profit opportunities and minimising returns. Negotiate with departmental supplier base to deliver consistent quality, fit and ways of working and facilitate better cost prices and lead times.
Taking responsibility for fitting and sealing of multiple departments.
Maintaining departmental quality, fit, testing and grading standards to uphold manual compliance.
Working with buying, design and supply base to develop blocks, basic fit and quality standards to achieve right first-time sampling and support customer trends.
Sharing ideas and developments with other product areas to ensure brand / product consistency.
Conducting comprehensive product risk assessments and resolving issues before production.
Managing the product development process from first fit through to production, liaising with design, buying, merchandising, suppliers, franchise, international, supply chain and E-Commerce as required.
Developing the right product with the right supplier capabilities.
Understanding product construction and suitability for mass production.
Understanding how to adapt product to minimise costs.
Negotiating effectively with external and internal teams to achieve desired quality/ fit objectives for the right price and timescale.
Managing packaging and labelling requirements to ensure consistency of brand and international legal compliance.
Conducting regular New Look store visits to identify faults and action improvements.
Monitoring the market, identifying competitor advances in quality/ fit, and the potential to impact on departmental strategy.
Applying in-depth knowledge of the current competitive market place and trends.
Reviewing supplier compliance in a timely commercial manner to resolve quality issues.
Reading, reviewing test reports through ‘Datalink’ and managing non-compliance and report trends to facilitate improvements.
Reviewing grade rules to assess accuracy.
Completing supplier/ factory/ testing laboratory/ distribution centre trips in line with departmental needs
Providing advanced reporting on quality and fit returns in order to develop strategy, action improvements and inform decision making.
Providing quality and fit input to SP packs.
To be responsible for the motivation and development of direct reports
Supporting with the development of fellow colleagues, delivering relevant training and support when required
Communicate effectively with all internal and external teams
Ability to develop a product range with consistent quality and fit
Ability to put together a comprehensive and clear design brief including measurements and fabric/ trim specifications
Thorough understanding of product testing with the ability to review failed results commercially in line with the product.
Understanding of size grading and how to adapt for styling
Understanding of fabric and trim specs to ensure suitability for product type
Knowledge of all the elements that make up the cost of a product
Understanding of supply chain processes to aid right first-time sourcing (Product lead times/ supplier capability/ factory set up to/ etc)
Understanding of factory processes to identify potential issues and cost saving opportunities (lay planning/ construction/ line flow/ etc)
Ability to conduct a factory audit report, identifying shortfalls & implementing action plan
An in-depth knowledge of how to review returns data to determine department strategy
Developing and implementing departmental and business strategy
Understanding of packaging and presentation of a product and the legalities
Understanding of New Look brand and sub-brand strategy
An in-depth knowledge of the current competitive marketplace (comparative shopping)
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.