At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:
Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.
We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.
Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
Senior Director, Business Operations
A little bit about our team:
Strategy & Operations at Warner Music Group is a cross-functional team working across the whole company – including Recorded Music and Music Publishing. The team is a partner to the senior leadership at WMG focusing on high-impact strategic projects, data analysis and execution.
The Business Operations team is responsible for leading cross functional initiatives in support of the WMG strategy which includes helping to develop and execute business plans, overseeing the implementation of new initiatives, tracking and coordinating the success of key strategic goals and initiatives and organizing process improvement efforts
Reporting to the Head of Business Operations, this position brings key members together across different business teams to assess the situation, develop solutions and strategic roadmaps that accomplish business goals
Coordinate with Senior Executives to prioritize a list of initiatives
Create and send Executive reporting to ensure all stakeholders are updated on progress of critical items
Initiate problem resolution sessions with stakeholders and teams; ensure alignment with overall business and company strategy; report findings to the regional executive team(s)
Prepare Business Case assessments that align to business priorities and develop best recommendations based on business need
Lead the execution of maturity assessments against the process activities across multiple teams; highlight opportunities to optimize, improve or challenge the current process
Identify opportunities to solve business problems with new and existing solutions; create “to be process”documentation/workflows in the end-to-end business lifecycle
Coordinate with senior technology leaders to ensure all proposed business solutions align with technology strategy
Coach junior project managers and/or business analysts
Create best practices for process analysis and develop proposals to centralize the storage and maintenance of all process diagrams
Substantial experience in management
Able to work in a high pace and flexible environment while working in high pressure situation(s)
Heavy experience communicating and coordinating with Executives
Proficient in story telling translating information/ trends into actionable insights
Ability to create engaging presentations that properly capture the message
Comfortable with raising issues or finding a better way to execute. Happy to challenge the status quo
Data driven analytical skills, Business impact quantification and reporting skills’
Build and maintain strong relationships with labels, affiliates and stakeholders, anticipating needs and proactively identifying opportunities.
We’d love it if you also had:
As the home to 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We’re the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels.
Together, we are Warner Music Group: Music With Vision & Voice.
Love this job and want to apply?
Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for WMG. We love it here, and think you will, too.