Boutique Hotel Breakfast Toolkit | Food & Beverage | Photography | Hotel Indigo | Hotels & Restaurants
A global boutique hotel brand Hotel Indigo is a "branded boutique" concept that provides guests with familiarity and trust of a large hotel chain while being an independently designed and curated hotel. Hotel Indigo in Europe started seeing an inconsistent delivery and guest dissatisfaction with the most important part of the stay: breakfast. After extensive research and pilot testing, a detailed breakfast toolkit was developed. The toolkit shows hotel teams exactly what a branded Hotel Indigo breakfast should look like and what is a brand standard and what should be a local touch.
The toolkit covers everything from the way the food should be placed on the buffet table (because no one wants to eat food that doesn't look good), to service delivery standards, to coffee standards, menu standards, and even photography.
With this toolkit and the video that comes along side it, the hotel team will be able to design and set up the whole breakfast guest experience from stratch to full operational delivery.
