Designing airport bag drop kiosks

How do you make the experience of arriving at an airport smoother?

The Virgin Atlantic bag drop kiosks allow customers to tag and drop their own luggage, without queining for check-in desks.
The touch screen UI walks users through the process and is accompanied by animations to support each of the users’ tasks. Throughout the process the UI offers the warm words of encouragement that customers have come to expect from Virgin Atlantic.