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rc

rares costes

Cluj-Napoca, Romania
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rc

rares costes

Cluj-Napoca, Romania
Professions
  • Project Manager
LevelMid Level
PostsProjectsExperienceTeam
Projects credited in
  • Eurostar for the Financial Times Weekend Magazine
    Eurostar for the Financial Times Weekend MagazineCommissioned work for Financial Times Weekend Magazine, on the effect of COVID-19 and Brexit on travel company Eurostar. Commissioner and Photo editor - Emma Bowkett Shot in St. Pancrass Station, London, 2021.
  • Dressing with a Disability - FT Style Article
    Dressing with a Disability - FT Style Articlehttps://www.ft.com/content/61f2de86-8b58-11e8-b18d-0181731a0340
  • Designing airport bag drop kiosks
    Designing airport bag drop kiosksHow do you make the experience of arriving at an airport smoother? The Virgin Atlantic bag drop kiosks allow customers to tag and drop their own luggage, without queining for check-in desks. The touch screen UI walks users through the process and is accompanied by animations to support each of the users’ tasks. Throughout the process the UI offers the warm words of encouragement that customers have come to expect from Virgin Atlantic.
  • Cyborgs: Elon Musk and The New Era of Neuroscience
    Cyborgs: Elon Musk and The New Era of NeuroscienceSpeculative Editorial Illustration for the Financial Times ‘Cyborgs: Elon Musk and the new era of neuroscience’
  • Design concept for Virgin Atlantic annual report
    Design concept for Virgin Atlantic annual reportAs a freelancer at Black Sun Plc, I was tasked with the initial design concept for the 2017 annual report. The delivery was overall grids, typo, graphic elements and layout. I mainly focused on the introduction pages and was diving a little deeper into the Network spread, which was cluttered and hard to understand. The design concept was successfully implemented throughout the whole report eventually.
  • Customer help, with the Virgin Atlantic sparkle
    Customer help, with the Virgin Atlantic sparkleHow do you redesign the customer help experience for the world’s best loved airline? 4 design sprints brought together subject matter experts from around Virgin Atlantic to explore concepts and create rapid prototypes. A content audit was followed by collaborative sketching to develop new a information architecture that is centred around user needs. Our digital team worked in close collaboration with our call centres to launch a customer help SMS service that allows customers to get support vi
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