rc

rares costes

Cluj-Napoca, Romania
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rc

rares costes

Cluj-Napoca, Romania
Projects credited in
  • Financial Times - Ads/Advertorials
    Financial Times - Ads/AdvertorialsAt the FT I am also often responsible for designing advertorials for clients, which are then inserted in to How to Spend it Magazine.
  • Financial Times
    Financial TimesDigital Product Design | 2016 FT was aware that the nature of online news has been changing fast. So they teamed up with Red Badger to improve and create lasting change in their digital platform. As part of this transformation, my job was to act as a champion of agile design and lean UX methodologies and best practices at an enterprise level. For this project, I worked with existing cross-functional FT teams in day-to-day delivery, as well as with stakeholders across the business through collab
  • Eurostar for the Financial Times Weekend Magazine
    Eurostar for the Financial Times Weekend MagazineCommissioned work for Financial Times Weekend Magazine, on the effect of COVID-19 and Brexit on travel company Eurostar. Commissioner and Photo editor - Emma Bowkett Shot in St. Pancrass Station, London, 2021.
  • Dressing with a Disability - FT Style Article
    Dressing with a Disability - FT Style Articlehttps://www.ft.com/content/61f2de86-8b58-11e8-b18d-0181731a0340
  • Designing airport bag drop kiosks
    Designing airport bag drop kiosksHow do you make the experience of arriving at an airport smoother? The Virgin Atlantic bag drop kiosks allow customers to tag and drop their own luggage, without queining for check-in desks. The touch screen UI walks users through the process and is accompanied by animations to support each of the users’ tasks. Throughout the process the UI offers the warm words of encouragement that customers have come to expect from Virgin Atlantic.
  • Customer help, with the Virgin Atlantic sparkle
    Customer help, with the Virgin Atlantic sparkleHow do you redesign the customer help experience for the world’s best loved airline? 4 design sprints brought together subject matter experts from around Virgin Atlantic to explore concepts and create rapid prototypes. A content audit was followed by collaborative sketching to develop new a information architecture that is centred around user needs. Our digital team worked in close collaboration with our call centres to launch a customer help SMS service that allows customers to get support vi
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