Content Designer, Foreign and Commonwealth Office digital transformation project
January 2018–June 2018
· discovery, audit, analytics
· user research and writing user needs
· writing and publishing FCO content on gov.uk, using Whitehall Publisher
· creating, conducting and analysing user testing
· writing templates and user guidance for consular posts
· audit and ‘best practice’ revision of 1 country (Italy)
· content design training and mentoring
· recommendations and planning for Brexit and other FCO content
British nationals hospitalised in Italy
Living in Kuwait
Living in Greece
Living in Iceland
Living in Italy
Living in Romania
Living in Estonia
Living in Saudia Arabia
Living in the United Arab Emirates