It’s a proven independent method for call center operations with marketing investment from different sources and groups of sales operations.
The goal of the method is to speed the process of receiving information from sales & marketing collaborators, they collect the data from CRM, marketing platforms and excel sheets from sales operations.
Data to analysis :
Product cost per acquisition (CPA).
Sales Conversion rate per source and campaign.
Call tracking from multiple sites.
The time the System updated their database.
Click to call with different voice message by campaigns.