Sky Customer Hub during Black Friday 2020 campaign:

  • Mary Lewens

An iterative project to create a one-stop shop for all existing customers when logged in, built in collaboration with developers and designers. - See at a glance what's in your Sky portfolio for TV and Broadband, with pop up links to show what's included. - Sales pods for products available to the customer, with current offers highlighted, including an offer countdown. - The ability to migrate from a legacy base pack and box to the latest base pack and Sky Q box. - Accordion FAQs for greater clarity. - Navigation to TV settings, billing and wider support sign-posted. Collaboration with in-house developers and designers.