About me

We're hiring! CarNext.com is on the lookout for customer service rockstars to join our team and help us to grow our online proposition! We're a start-up style business backed by an established European brand looking to disrupt and revolutionise the way people think about and go about buying cars online. We are currently recruiting for: - Customer Service Advisors (https://lnkd.in/dtbkfUB) - Customer Service Leads (https://lnkd.in/dRkub8N) If you thrive in fast paced environments and are keen to help to build a team and grow with it, we want you! #lookout #customerservice #rockstars #hiring #joinourteam #startup

QuestionsProjectsExperienceTeam

Work history

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Customer Service LeadCarNext
Nov 2019Chiswick Park, Chiswick, London W4, UKFull Time
We're hiring! CarNext.com is on the lookout for customer service rockstars to join our team and help us to grow our online proposition! We're a start-up style business backed by an established European brand looking to disrupt and revolutionise the way people think about and go about buying cars online. We are currently recruiting for: - Customer Service Advisors (https://lnkd.in/dtbkfUB) - Customer Service Leads (https://lnkd.in/dRkub8N) If you thrive in fast paced environments and are keen to help to build a team and grow with it, we want you! #lookout #customerservice #rockstars #hiring #joinourteam #startup
Customer Service LeadZego
Nov 2017 - Nov 2019London, United KingdomFull Time
Working as a Team Lead in the Customer Service Team, helping to: -Hiring, training and develop talent. -Building and documenting processes -Working in cross functional teams -Project management -CRM and Telephony administration and implementation -Running the floor and ensuring KPIs are met -1-2-1s with direct reports.

Skills

• Team Management
• Team Leadership
• Process Development
• Process Improvement
• Cross-disciplinary Collaboration
• Customer Care
• Sales
• Salesforce
• Team Building