Work history
Social Media ManagerBeats by Dre
- London, United KingdomFreelance
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Social Media ManagerB-side By Wale
- London, United Kingdom
• Day-to-day management and development of editorial content across all social media platforms • Working closely with marketing team internally to identify content opportunities
• Proactively interacting with online communities across all platforms
• Generate community dialogue, hype and interaction,
• Answer questions and engage in conversations where necessary
• Work with the customer care team to route customer care related conversations • Help identify and engage influencers and brand advocates
• Manage brand reputation
• Route conversations to appropriate internal team for response, as necessary • Using social media monitoring tools to monitor conversations and report on metrics
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