My name is Adam I am a student who has just recently left college. I have an HND degree in Marketing and experience in both retail and customer secure industries. My experience includes marking, advertising and promotion focusing on the fashion/retail sector. When I'm not keeping up with the latest trend or online shopping other hobbies include an interest in science and astronomy as well as a great love of music and modern art.
Cusotmer service advisorSantander
Glasgow, United KingdomFull Time
A highly demanding role working for Santander in their in-bound call centre. This role requires me to answer incoming calls, across a wide range of customer enquiries and to deal sensitively with customers’ personal and banking information. I have learned first hand the importance of listening carefully to customer needs, of being professional and flexible at all times and of always pitting the customer first.
- Glasgow, United KingdomFull Time
Sales lead generation, finding and profiling leads. Maintaining and updating customer information in HubSpot Client relations – engaging with new and existing clients. Managing and running the Active Recruiter charity event, signing up and communicating with participants, sending out event packs, collating entrants and providing information as required. Monitoring inbound leads via Google Analytics and analysing conversion rates. Assisting with day to day running of the office.
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- Social Media Marketing
- Marketing Strategy
- Digital Marketing
- Brand Marketing
- Event Organisation
- Brand Management