About me
I am an organised, highly motivated and ambitious person. Experienced in planning, managing and delivering multiple technical and non-technical projects covering all aspects of IT. With a passionate and dedicated approach to work I am currently looking for a new and challenging role where I am able to build upon my existing experience and bring a fresh energy and focus.
Work history
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Project ManagerEngcode Digital Marketing Agency
London, United KingdomFreelance
Engcode, London based, is a premium digital solution centre focusing on quality, innovation and speed.
• Collaborated with cross functional team to achieve project goals in a timely and efficient manner
• Created workshops with the team and stakeholders to define project strategies
• Supported the team members by having ad hoc meetings when they were stuck, 121 sessions or training sessions
• Used project management tools to successfully build the projects in order to oversee and manage them from conception to completion
IT Support and Project CoordinatorTreatwell
London, United KingdomFull Time
Treatwell is the largest hair and beauty bookings website in Europe operating a 24/7 beauty bookings platform. Its mission is to create the best hair and beauty booking experience.
• Supporting the staff across 11 locations, over 550 users of which 100 are field based
• In charge of purchasing hardware and software responsible for vendor and contract management.
• Have an overview of the company owned devices to be compliant with the new rules and regulations
• Schedule and oversee network/office improvement works
• Create and maintain the IT Support documentation with group procedures, create workshops or training sessions for Treatwell employees
• Help to recruit and train the new IT Support employees
• Improve own knowledge and skills through a combination of self-directed and suggested learning
• Setting up and managing the A/V for company meetings and webinars
Previous Roles at Treatwell:
07/16- 11/20 IT Support Team Leader
11/13 - 07/16 System Administrator
Skills
- Energetic
- Project Co-ordination
- Project Management
- Technical Support
- Customer Support
- Supplier Management
- Stakeholder Management
- Strategic Thinking