About me
A self-starter and team player Systems engineer with over 8 years demonstrated achievements that cuts across microservices, APIs, web service, on-premises and cloud architecture. Troubleshooting, provisioning, and mitigating of issues around VMware vSphere and datacentre virtualization.
Investigating root cause analysis and problem classification using tools like AppDynamics, Kubernetes and F5 load balancer. Creating, improvement of dashboards and real time proactive monitoring of services on production and disaster recovery environments using tools like Grafana, Kibana, Nagios, Inetco, Solarwinds and vRops.
Effectively collaborated with Business Operations, Software Developers and DevOps to ensure specialised solutions.
Asynchronous communication through a range of tools including Jira, Confluence and understands the importance of communication in team alignment. Remote work experience and willing to relocate.
Work history
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Field / onsite IT support EngineerMitie
Manchester, United KingdomFull Time
● Onsite daily proactive health checks on comms room devices (Aircon, UPS, Servers, Networks, AV equipment), meeting rooms devices, Wallboards\critical display TV units, printer, WIFI Access points, SCCM application deployment, etc
● Building machine using PXE boot USB stick and docking station
● Provided support for P1\P2\P3 tickets that required an immediate support at onsite locations
● Provided support\coordinate of hardware issues (repair\replacement\recover) and office apps such as Windows servers, O365, Desktops\laptop systems\performance issues, PC/Laptop builds and updated, OS configuration, AD administration, system connectivity issues
● Adding/removing Service Tag in AD and SCCM using DAS app in Citrix
● Installation of patches and updates, Bit Locker recovery key and Dell XPS Rebuild
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Systems engineerVisa (Interswitch) EMEA
GermanyFull Time
Daily Windows and Linux server and storage management with the aid of VMware Vsphere and K8
● Load balancing BIG-IP on multiple servers to improve HA
● Server and Storage Infrastructure administration that includes Stratus ft server, Hp ProLiant, Cisco UCS, Cisco Hyperflex, Dell PowerEdge, NetApp FAS9000/AFF-A300/AFF-A700/HCI, Nimble Storage, and Lenovo DM5000F
● Code quality and following good practices deploying infrastructure-as-code with PowerShell scripting for fast delivery or resolution and managing 6 datacentres, 26 clusters, 161 hosts with over 3000 Virtual machines
● Production, Test and DR infrastructure monitoring and performance tuning using optimization tools such as F5 load balancer, VMware Turbonomics, vRealize Operations Manager (vROPs), VMware vCenter, Cloudbolt, NetApp System Manager, NetApp Oncommand System Manager etc.
● Configuring, installing, maintaining, and upgrading of physical/virtual servers and storage like Stratus ft server, Cisco UCS, NetApp FAS9000, AFF-A300, AFF-A700, NetApp HCI, Nimble Storage, and Lenovo DM5000F
Skills
- Systems Design
- IT
- Technical Support
Education
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B.sc Computer ScienceLead City University
Nigeria
Computer and electronics science