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Showroom Co-ordinator

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  • LocationLondon, United Kingdom

About me

 

I am a pro-active, hard-working, positive personality with an enthusiastic thirst for a demanding work environment. With strong planning and organisational skills, I have an ability to work naturally in a team and independently. I have confidence with people, adaptable to the job at hand and enjoy challenges. Proficient in MS Word, Excel, PowerPoint, Access and Outlook with excellent writing and communication skills.

Skills

 

  • Events
  • Corporate
  • Party Planning
  • Social Event
  • Administration
  • Assistant
  • Customer Support
  • Data Entry
  • Email Handling
  • Event Planner
  • Office Management
  • PA
  • Project Management
  • Reception
  • Coordination

Work history

Currently

Showroom Co-ordinator

Bene

Jan 2016
  • • Meet and greet clients, serve refreshments, answer phones, book meeting rooms • Maintain showroom • Assist head of Marketing • Book flights and accommodation for the team, book couriers

2016

Assistant

Nike

Dec 2015 - Jan 2016
  • • Receive, unpack, input stock into sales system, display stock in storeroom • Pack down of showrooms

2016

Reception

Jaeger

Dec 2015 - Jan 2016
  • • Meeting and greeting clients on a daily basis, booking meeting rooms • Filing, stationary ordering, answer phones using Mitel software and blocking sales calls

2016

Reception & HR Administrator

Fenwick of Bond Street

Dec 2015 - Jan 2016
  • • Assisting HR department • Answering switchboard phone

2015

PA to CEO

ETX Capital

Dec 2015 - Dec 2015
  • • Meet and greet clients, booking meeting rooms • Support to the CEO and other members of the management and technical team in their day-to-day work, including maintaining diaries, arranging meetings, answering telephone calls • Arrangements for conferences, booking transport, accommodation and flights • Purchase orders and invoices, arranging and monitoring deliveries and logistics

2015

Assistant Front of House Manager & Bar Manager

The Unicorn Cublington

Nov 2014 - Jul 2015
  • • In charge of effectively running day to day operations of the pub including taking bookings, opening and closing pub, cashing up (inputting daily takings into spreadsheet), managing floor staff, bar staff, ordering of stock and ensuring all customers are happy • Look after the recruitment and training of all new employees • Assist with marketing strategies, database emails, social media and events bookings

2014

Conference & Events Manager

Quay West Suites, Sydney, ACCOR

Mar 2012 - Feb 2014
  • • Key account manager for Conference & Events (C&E) at Quay West Suites Sydney (QWSS) and cross-sell to all strata and sister properties • Business development for new C&E business with weekly cold calling and database management • Banquet Event Order (BEO) Management for all events and hotel departments including event run sheets and rosters • Continuation of Event Coordinator duties • Oversee operations of food and beverage team ensuring set up and running of the events are up to the hotel standard and following Accor’s policies and procedures • Create and implement new and innovative conference packages to ensure market presence • Complete all month end reporting and participate in weekly ‘REVmax’ meetings, assist Financial Controller, General Manager and Director of Sales with budgeting, marketing and sales strategies • Manage a team of food and beverage attendants

2012

Events Coordinator

Quay Grand Suites, Sydney, ACCOR

Mar 2011 - Apr 2012
  • • Conducting end-to-end coordination of numerous events from small boardroom meetings through to large corporate cocktail events and weddings • Review new enquires via phone, email and websites by providing quotations and/or agreements • Producing Event Orders, Revenue reports for fortnightly meetings and assisting with invoicing • Frequently working closely with other departments within the hotel to ensure all event information is communicated • Engaging with clients and guests during events to ensure service levels and positive customer experiences • Assist Event Manager with creating purchase order, account payments, filing, database management

2011

Guest Service Agent

Quay Grand Suites, Sydney, ACCOR

Mar 2010 - Mar 2011
  • • Input individual reservations, group bookings • Customer Service- face to face, email and telephone • Office assistance- filing, administrative duties, monitoring and ordering stationary • Maintaining guest relations and aiming for first point of resolution for any customer grievances • HSE committee- Secretary (note taking for all meetings) • Member of the employee engagement committee • Preparation of residents accounts & payment of residents accounts • Training of new employees in the Guest Services Agent role

2010

Guest Services Agent

Sebel Manly Beach, Sydney, ACCOR

Apr 2009 - Apr 2010
  • • Customer Service- face to face, email and telephone • Office assistance- filing, administrative duties, monitoring and ordering stationary • Maintaining guest relations and aiming for first point of resolution for any customer grievances • HSE committee- Secretary (note taking for all meetings) • Member of the employee engagement committee • Preparation of residents accounts • Training of new employees in the Guest Services Agent role

2007

GAP Student

Stowe School, Buckinghamshire, UK

Jan 2007 - Dec 2007
  • • Sport Coaching- Tennis, netball, rowing, golf, lacrosse, gym supervision • Office assistance- filing, administrative duties, monitoring and ordering stationary • Boarding house duties- student supervision, night checks, assisting with in house events

Education

2006

Certificate II in Hospitality Operations

North Sydney TAFE

Jan 2005 - Dec 2006
  • Hospitality Operations

2006

HSC

Ravenswood School for Girls

Jan 2001 - Dec 2006
  • English, Modern History, Studies of Religion, Hospitality, Community and Family Studies