About me
I am a highly motivated Business Economics Graduate with strong numerical and analytical abilities. I enjoy understanding, analysing and interpreting data, whilst actively exercising my creative abilities. I'm actively looking to secure a position within the Media industry where I can leverage my unique skillsets, learn and grow in a fast-paced environment.
I am also a highly creative person who finds art and beauty in everything around me. As a qualified nail designer, I leverage this innate curiosity to gain inspiration and ideas for my designs. I also come from a Musical and theatrical background. I possess exceptional customer service, organisational, relationship management, problem-solving & interpersonal skills that have helped me take on various roles and work with people from diverse backgrounds.
To discuss how I can use my skills and experience to help your organisation, please connect with me using the button above, or request a copy of my CV.
Work history
C
C
NHS Test and Trace HandlerConcentrix
- London, United KingdomFull Time
- Conducted outbound calls to the public about their health.
- Completed data security training to deal with customers’ personal information correctly.
- Multitasked answering calls, inputting data & resolving issues.
- Handled large volumes of customer calls and queries, conducted outbound calls, assisted customers, and ensured that all concerns are acted upon within strict timelines. Built excellent customer relationships by going the extra mile to ensure customer satisfaction. Maintained a cheerful outlook when dealing with and effectively dissolving conflict.
D
D
Hospitality Caterer and CashierDelaware North Companies
- London, United KingdomFreelance
- Recorded transactions accurately and promptly in the computer system to deliver service.
- Facilitated the operation of cashier desks with my team throughout league matchdays and musical concerts whilst meeting team goals, KPI and sale targets.
- Utilised superior customer service, strong work ethic and organisational skills while supplying excellent service to customers. Worked under pressure during peak times to support kitchen staff.
+ Show more
Skills
- Canva
- Microsoft Excel
- Microsoft Office
- Microsoft Powerpoint
- Digital Marketing
- Creative
- Organisation
- Teamworking
Education
T
T
Bachelor of Arts (BA) The University of Essex
- Colchester, United Kingdom
First Class obtained in Business Economics
L
L
A LevelsLeyton sixth form college
- London, United Kingdom
Law, Politics and Economics
+ Show more
Awards
G
G
Fundamentals of Digital MarketingGoogle Digital Garage