Alberto Garcia-Magdaleno Digital Content Specialist | The Dots

Alberto Garcia-Magdaleno

Digital Content SpecialistLondon, United Kingdom
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Alberto Garcia-Magdaleno

Digital Content SpecialistLondon, United Kingdom
Work history
    Digital Production Coordinator: Spain & LatAmAllSaints
     - London, United KingdomFull Time
    • Complete responsibility for the Spanish and US Spanish websites, including web content, editorial trans-creation, legal and static pages and product descriptions.
 • Working closely with the marketing, social, creative and editorials teams to ensure the consistency of the message and tone of voice across all regions, including regional Email and Social Media content.
 • Collaborating closely with the SEO Manager in writing metadata and regional specific SEO to drive traffic and conversion. • Working closely with the Wholesale team to assist our Mexican partners with editorial content, email marketing and local social media campaigns.
    Global Customer Service Team LeadAllSaints
     - London, United KingdomFull Time
    • Leading a team of 20+ stylists towards achieving departmental KPIs, including workload allocation, HR administration, team development and quality assurance. • Working closely with the fraud, distribution and operations teams and the couriers to enhance customer journey and satisfaction.
 • Evolving training and development material including delivery and evaluation. • Built three websites for internal use to control workflow, assist in management tasks and training of new stylists.
 • Report producing for higher management and the wider business.

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  • Spanish
  • Digital Content
  • Editorial Content
  • Customer Service
  • Html CSS
  • Email Campaign
  • Social Media
  • Copywriting
  • Content Translation
  • Content Management
    BA (Hons) Art HistoryUniversidad Autonoma de Madrid
     - Madrid, Spain
    Key Modules: Curatorial Theory, Art Theory, Art Criticism.