Work history
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Product Ops Team LeadArthur Online
London, United KingdomFull Time
Analysing user flows through dashboards developed in Mixpanel. Led the user journey process and grew the client onboarding completion rate by 12%
Developing existing features through user interviews, enabling the creation of effective, functionally rich features in the product and the delivery of innovative solutions
Leveraging client relationships to gather and define requirements on feature requests, establishing scopes and developing stories using JIRA
Establishing the strategy of the migration arm of a multi-million-pound acquisition, ensuring seamless client transfers, resulting in a 78% satisfaction rate
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Wardrobe assistantCurve Theatre
Leicester, United KingdomFull Time
Practical skills in hand and machine sewing, pattern cutting and dress making
Looking after the costumes between scenes
Mending and altering items
Helping to make pieces and put costumes together
Fitting costumes onto performers
Keeping continuity notes, so that performers look the same in each scene
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Skills
- Packaging Design
- Adobe Photoshop
- Market Research
- Market Analysis
- Creative Brief