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Alexandra Garcia Silva

Museum Assistant

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  • LevelJunior
  • LocationPortugal
  • AvailabilityLocked Pro Plan feature
  • ProfessionsEvent Planner - Customer Services Representative - Marketing Assistant

About me

Being really good at my job is what truly drives me, so I immerse myself in whatever I am doing. I have been in the incredible journey of finding my passion, which led me to doing many different things, in diverse organisations. I am currently working in a Museum about Ancient Rome and its legacy, where I am responsible for Visitor Management, Schools and Protocols Management, Marketing Strategy as well as Creating and Editing Content. I am also a Museum Educator, guiding visits for various public and creating support materials for visitors. I have worked in Retail for years, which gave me a great number of skills, such as: Stock Management, Team Coordination, Sales and Customer Claim Management. I also worked as a Junior Project Management (Business Events) and this job was right up my alley. I refined my natural attention to detail and I really enjoyed assuring everything run smoothly - Congress Organising allowed me to do just that! I am currently looking for new opportunities abroad, especially in Communication and Event Management. Cultural Sector would definitely be a plus, but who knows where I might find my passion next?

Skills

  • Museum Education
  • Content Marketing
  • Communication
  • Content Editing
  • Museums Culture
  • Culture Marketing
  • Client/customer Interaction
  • Customer Behaviour

Work history

Currently

Brand Management

PO.RO.S - Museum (Ancient Rome)

Nov 2015
  • 3150 Condeixa-a-Nova, Portugal
  • Full Time
  • Marketing Specialist (Design of Pricing Strategy; Communication Strategy). Schools & Protocols and Visitor Manager. Visitor guide (Ancient Rome). Responsible for creating and editing original museum contents (Exhibition texts; Catalogue; Learning Programme; Digital App Content).

2015

Marketing Manager

ARCIL - nonprofit organisation

Apr 2015 - Nov 2015
  • 3200 Lousã, Portugal
  • Full Time
  • Management responsabilities in some business units: Bar&Events, Ceramics, Gardening, DryCleaning. Enforcing senior management guidelines. Development of marketing plan and implementaion of marketing strategy.

2015

Customer Services Representative

FNAC

Dec 2013 - Mar 2015
  • Coimbra, Portugal
  • Full Time
  • Customer Service. Customer claims management

2014

Sales Person

Primark

Aug 2012 - Sep 2014
  • Coimbra, Portugal
  • Full Time
  • Customer Service. Management of stocks and orders. Sales analysis. Teams coordination.

Education

Currently

Master Marketing and Communication

University of Coimbra

Sep 2012
  • Coimbra, Portugal
  • Currently working on the final thesis project.

2010

Tourism

Central Ostrobothnia University of Applied Sciences

Jan 2010 - May 2010
  • Jakobstad, Finland

2011

Bachelor Degree of Tourism Management

Polytechnic Institute of Coimbra

Sep 2008 - Sep 2011
  • Coimbra, Portugal