Alexandros Palaiologos

Sales Advisor

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  • LocationLondon, United Kingdom

About me

 

A dedicated, enthusiastic and hard-working Media and Communications graduate with excellent communication and problem solving skills. An aspiring and self-motivated retail professional, experienced in the world of fashion, customer service and sales. Highly approachable, adaptable and bright individual with a great eye for visual detail and the ability to multitask and make quick decisions. Looking for a chance to enhance my knowledge and expertise in order to evolve and succeed within the retail industry.

Skills

 

  • Fashion
  • Events
  • Film
  • Client Services
  • Customer Services
  • Film Production
  • Management
  • Problem Solving
  • Producing
  • Sales Support
  • Excel
  • Illustrator
  • Office
  • Photoshop
  • Word

Work history

Currently

Sales Advisor

H&M

Aug 2015
  • Customer service and support | Till Point service - Refunds & Exchanges | Responsible for visual merchandising | Support for different departments within the store | Delegating responsibilities and managing the team

2015

Sales Advisor

TOPSHOP TOPMAN

Mar 2015 - May 2015
  • Coordination of service at the cash desks - Refunds & Exchanges | Supported and assisted management on running the shop floor | Stock replenishment | Retail Standards | Merchandise security & quality checks | Online In-Store order processing | Brand representation & product knowledge | Styling advice | Preparation for Sale launches | Promotion of store services and events | Commercial Awareness

2015

Customer Service Associate

Harrods

Nov 2014 - Jan 2015
  • Inbound and Outbound Customer Service for Harrods.com |Order placement | Complaints Management | Customer follow up | Copy error checks | General store and product enquiries

2013

Event Production Coordinator

Secret Cinema

Mar 2013 - Jun 2013
  • Event Production Management | Administrative support | Volunteers Training and Management | Front of House Coordinator | Sales & Inventory Supervisor - Official Merchandise | Cash office management | Performance support

2012

Transportation Team Supervisor

London 2012 Olympic Games

Jun 2012 - Aug 2012
  • Transport Coordination for VIPs | Volunteers Supervision and Vehicle Operators Management | Transportation Schedule Supervision | General passenger enquiries

2011

Customer Service Coordinator

Vodafone

Jul 2010 - Jul 2011
  • Customer Relationship Management | Inbound and Outbound Customer service and support for High-Value & VIP customers | Customer satisfaction follow-up | KPI micro-management | Complaints management | Training and supervising new-starters | Completion of 5 departmental trainings

Education

2014

Media and Communications with Specialization in Film Production

Goldsmiths, University of London

Aug 2011 - May 2014
  • Media and Communications (BA Hons)