About me
In my previous positions I was responsible for establishing an excellent relationship with the customers as well as everyday use of brands guidelines and strategies that would drive businesses forward. In addition to this I possess excellent communication, organizational, management and interpersonal skills with 6 years of in depth study of computer science and multimedia. I am keenly waiting to meet you in person so that I can further discuss my experience, skills and qualifications with you.
Work history
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Instore Visual Merchandiser/Sales AssociateGrace Han
Knightsbridge, London, UKFull Time
• Driving sales through a VIP customer service by building a strong and professional relationship with clients
• Developing a detailed knowledge of the product including construction, material, care and story tell behind each piece
• Supporting with visual merchandising of the display windows and in store representation
• Participating in stock takes and helping to keep the stock room tidy and clean
• Supporting and representing the brand in promotional and collaboration events for the
new clients
• Russian translation for the website
• Participating in photoshoots for the coming collections
• Window display: mood boards, sketches and props research ( power point and images of completed window displays available at request)
Visual MerchandiserH&M
- London, United KingdomFull Time
Functioning in a small team of visual merchandisers as well as department managers and store manager together to lead business forward
Working with sales reports and analyzing these to find efficient solutions which will improve selling of any under performing groups of garments
Area telephone and in-store managers meetings to discuss weekly planning and to set and achieve commercial goals
Daily window and in-store recoveries; building window schemes, mannequin styling, finding best swaps for sell outs that coordinate with the current trend as well as changing shop systems for different seasons to allow best representations of garments with the best space implementation
Weekly rehangs on various departments: separating trends and presenting them in the exciting buying suggestions with the right color balance
Supported in launching for designer collection, H&M Stratford H&Moschino collection
General support in central London stores that required more VM supports. i.e. H&M Oxford Circus
training two members of stuff to become ‘Next me’ , preparing them for visual assessment day
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Skills
- Visual Merchandising
- IT
- Custome Service
- Customer Experience
- Customer Facing
- Customer Interaction
- Visual Display
- Visual Styling
- Visual Concepts
- Adobe Illustrator
- Adobe Photoshop
Education
MultimediaUniversity of Westminster
- London, United Kingdom