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Professionally experienced in front of house and luxury retail, UCL graduate looking to transfer visual, communications, and analytical skills to a new industry. Fast learner, creative thinker, dedicated and passionate.
- Visual merchandising - creating eye catching window displays for three shops, attracting customers into stores and social media attention. Generating content for official pages. - Successfully running pop-up at The View from the Shard over Valentine’s Day/School Half Term generating over £600 a day extra in income and first class brand image. - Taking charge on corporate orders and communicating with clients to provide highest level of service and precision, creating returning corporate customers. - Supporting management in shop admin. Ordering product, coordinating with other antennas of the company, leading the team through the busiest weeks of the chocolate season.
- Individual oriented, personal, first class customer service, going above and beyond to create wardrobes and locate items throughout the company for Hobbs ladies. - Achieving target-driven sales, solo and in team, and successfully converting customers to the Together membership database. - Team Captain, keeping track of KPIs and following up on progression of team throughout the day to maintain consistent performances. - Key communication roles in corporate events, main greeter position and first point of information for guests, then modelling, and fast paced fitting-room or till work.
London Fashion Week show Liaising with the designers, security team, and press, leading front of house volunteers to ensure clarity and efficiency in opening of performances. Re-invited to assist on other shows throughout the UK.
- Luxury sales and customer service. - Visual Merchandising. - Key Holder within first fortnight.
The Affordable Art Fair, Guest Charity Promoting the Campaign and the National Big Draw event, liaising with gallerists to encourage footfall, selling raffle tickets - creating interest amongst art fair visitors and getting sign ups to newsletters and subsequent events.
Continuation of the 2012 Olympics visitor welcoming programme, greeting and providing in-depth information to passersby and guests to London on any subject matter - from nearest public restroom, to the running waiting time for the Natural History Museum queue, or the location of the Horniman Museum.
- Front of House entertainment and queue management. - Emergency Health and Safety procedures. - Professional photography. - Target-driven sales.
Focus on interaction between Art and the Everyday: the Digital, Public Spaces, the Performative. Dissertation: ‘‘The Museum, Charmatz, and the Audience: A consideration of immediate issues in presenting contemporary dance within Tate Modern.’’
Main Subjects: Philosophy, English/Spanish/French Literature, Mathematics, History, Geography Options: History of Art, Contemporary Dance