Alvaro Rodriguez Ruiz

Recreation Assistant

FollowUnfollow

Join our Pro Plan to message Alvaro

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationLondon, United Kingdom

Skills

 

  • Marketing PR
  • Office
  • Digital Marketing Advertising
  • Customer Service Management
  • Spanish
  • Social Media Content Management

Work history

Currently

Recreation Assistant

Greenwich Leisure Limited

Nov 2012
  • Providing excellence in customer care, achieving results and making a difference to customer’s experience Resolving customers’ problems along with working as part of a team to ensure the smooth operation of the facility, whilst implementing Normal and Emergency Operating Procedures Supervising staff, supporting the reception and sales function as and when required.

2015

Recreation Assistant

Greenwich Leisure Limited

Nov 2012 - Nov 2015
  • Providing excellence in customer care, achieving results and making a difference to customer’s experience Resolving customers’ problems along with working as part of a team to ensure the smooth operation of the facility, whilst implementing Normal and Emergency Operating Procedures Supervising staff, supporting the reception and sales function as and when required

2012

Receptionist

Hotel Bali

Jul 2011 - Apr 2012
  • Assisting in promotional activities and marketing, maximising sales for the hotel. Working alongside the social media manager to generate new ideas for social content to drive communications. Planning social content and maintaining the content calendar ensuring social media content is regular, relevant and engaging. Engaging with Fans and Followers to build relationships with the community and encourage engagement. Dealing with different travel agencies to maximising services to our clients. Customer service: Professional management of hotel bookings and requests from guests, resolving customers´ enquires face to face and by phone. Administration: Collating and producing end-of-day reports.

2011

Administrator

Valencia Health Agency Alicante

Nov 2008 - Jun 2011
  • Database management: processing and managing European Health Cards and other sensitive public health documentation Customer service: Providing face-to-face and by phone customer support to public patients Records management: Effective and efficient filing of confidential patient information. Implementing Normal and Emergency Operating Procedures.

2008

Customer Services Advisor

Caja Murcia Bank Alicante

May 2008 - Sep 2008
  • Customer advice: Assessing customer´ needs; advising on a range of financial products Financial management: processing of daily reports and expenses; managing branch finances. Customer care: Acting as a persuasive representative for the bank, providing top quality customer service to improve reputation and generate loyalty for the business

Education

2015

Digital Marketing

Interactive Advertising Bureau

Aug 2015 - Nov 2015

    2008

    Business Studies

    University of Alicante

    Sep 2004 - May 2008
    • Modules include: Accounting, Marketing, IT. Finance, Human Resource Management