About me
A well organised and hardworking Administrator with over 3 years experience in a busy corporate environment. A calm head with excellent time management skills that ensures all duties are carried out to the highest standards and in allotted time frames. Strong attention to detail demonstrated by identifying irregular documents and fraudulent cheques. Comfortable to work effectively on own initiative or as part of a team.
Now seeking a new position that will allow me to capitalise on my administrative knowledge and experience to further develop both professionally and personally.
Work history
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Customer Support Team MemberParent
- Ricoh Arena, Jimmy Hill Way, Coventry CV6 6GE, UKFull Time
- Performed and resolved effectively during difficult Problem-Solving queries
- Received positive feedback from customers
- Ensuring Data Protection compliance is met
- Dealt with large volumes of emails from parents and school staff
- Improved teamwork by asking questions and assisting coworkers
- Maintained health & safety standards during the COVID-19 pandemic
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Customer Service AdvisorCoventry University
- Coventry, United KingdomFull Time
- Dealt with high volumes of incoming calls from students during clearing
- Used the Universities software for Data Entry duties
- Communicated information effectively with co-workers and supervisors
- Undertook in-depth research into University campuses to ensure students are fully informed
- Resolved calls effectively under pressure
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Skills
- Admin
- Data Entry
- Customer Service
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamworking
- Positive Attitude
- Communication
- Communicating Ideas
- Planning
- Analytic Skills
- Analytical Eye
Education
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BA hons Business EnterpriseUniversity of Birmingham
- Birmingham, United Kingdom
Studied BA Hons Business Enterprise
Grade - 2:1