Work history
West Wing ReceptionSomerset House
London, United KingdomFull Time
Managing the diary and internal events taking place in meeting rooms.
Liaising with all departments to guarantee client expectations of hire.
Seeing bookings through from the initial request to making payments and creating invoices.
High level of communication and ability to build relationships with all levels of clientèle.
Training new members of staff to ensure a high level of customer service.
Supporting my department with networking events and building a strong rapport with clients.
Liaising with the Personal Assistant of the directorate team to book meetings and conference calls.
Generating sales over £20,000 per year in meeting room hire for Somerset House Trust.
Maintaining updated contact details and emergency information for over 400 companies on-site.
Working independently and acting as main point of contact for staff, visitors and public.
First Aid Trained, Fire Warden and SIA Door Supervisor qualification.
O
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Elite ReceptionistOffice Concierge
- London, United KingdomFull Time
Administration and reception tasks including operating a switchboard and booking meetings.
Proficient in the use of Sky Visitor, El Vis and Event Plan Monitor.
Carrying out health and safety checks, including role as Fire Warden.
Providing assistance to various sites across London with all levels of clientelle.
Ability to understand role within
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Skills
- Administration
- Arranging Meetings
- Invoicing
- Event Planning
- Client Liaising
- Diary Management
- Client Facing
- Microsoft Outlook
- Data Entry
- Customer Research
Education
M
M
Fashion Bachelor of Design (Hons)Massey University
Wellington, New Zealand