Work history
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ParalegalCyril and Co Solicitors
Dublin, IrelandFull Time
• Attending courts in Dublin as a legal representative.
• Booking appointments for clients and handling consultation fees.
• In charge of organising distributing posts.
• Answering telephone calls and dealing with general enquiries.
• Typing letter headed papers & faxing.
• Arranging files and using office equipment: Printers, computers and manual and electronic filing systems.
• Updating meetings and bookings daily.
• Organising presentations and slideshows for conferences.
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Telephone Operator Convergys
- Dublin, IrelandFull Time
• Answering phone calls and attending to the customers’ needs efficiently and effectively.
• Following up on engineer visitations and resolving complex issues.
• Renewing my extensive knowledge on Broadband- fibre and copper to the cabinet and PSTN- telephone lines.
• Opening and closing customer complains.
I exhibited multitasking skills within this job position. Insured daily targets were achieved effectively and adapted well to knew administrational skills.
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Skills
- Graphic Design
- Video Editing
- Photo Editing
- Motion Graphics
- Writing
- Reporting
- Content Writing
- Administration