Work history
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Office Manager / HR SupportRobeco
- London, United KingdomFull Time
Office Manager
Responsible for the efficient run of all workplace-related matters and administrative support for the office
Organised office relocation including coordination of office fit-out and setup of new office premises
Created and regularly updated internal manuals in regards to key operational risks (compliance, SYSC, business continuity plan, office management procedures) and oversee adherence to all
Managed contracts and price negotiations with office vendors and service providers
UK point person for office maintenance, postage and courier, supplies, errands
HR and Benefits Advisor
Efficiently navigated Robeco operational structure in HQ and internationally, by being the main point of contact for all HR (benefits, onboarding, offboarding, annual leave) and IT (equipment, software, user registration and access to systems) matters
Rolled out a comprehensive benefits package that included medical insurance, life and LTD insurance, gym memberships and pension contribution and created and maintained the staff manual for employees
Delivered concept to completion of all company yearly internal events
Finance and accounts support
Timely managed all financial activities of the UK office: invoice payments to all vendors, service providers and landlord, administrator of the company’s expenses management system, UK bank account reconciliations, drafting and monitoring of the annual expense budget
Managed prompt relationships with UK government bodies (HMRC, Companies House, FCA)
EA to Managing Directors
Calendar and inbox management, international travel bookings, expense claims management
Managed the UK monthly team meetings and prepared monthly sales reports to HQ
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Business SupportOffice Savvy
- Vancouver, CanadaFreelance
Office Savvy enabled small-sized tech companies to reach their full potential and growth by contracting out their administrative needs, while improving their overall work efficiency and providing the tools, resources, processes, and necessary knowledge to improve your overall work efficiency.
HR support: recruiting (drafting job descriptions, job postings, resume screening, preliminary interviews), design and implement onboarding and offboarding processes, manage employees health benefits (research, comparison, setting up, administration), maintain a safe working environment
Financial activities: credit card and bank statement reconciliation, expense report processing, scanning receipts, preparing claims, processing payments, sales invoicing and collection, bill payments by credit card, cheque, wire transfer
Office management: design and implement electronic filing system, mailings and couriers, preparation and editing of templated documents (e.g. offers, estimates, contracts, presentations, reports), operations improvement (process design, documentation, and implementation)
Business development support (customer record update and maintenance, CRM administration, industry research) and first-level customer support
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Skills
- Project Management
- Employee Benefits
- Accounting
- Process Development
- Time Management
- IT
- Fluent French
Education
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M
Business AdministrationMcGill University
- Montreal, Canada
Business management courses, including Operational Management, Organisational Behaviour, Accounting
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CertificateUniversité de Montréal
- Montreal, Canada
Undergraduate Certificate in Advertising - in French
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