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Andrei Condor

Account Manager

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  • LevelSenior
  • LocationBucharest, Romania
  • AvailabilityLocked Pro Plan feature
  • ProfessionsTechnology Account Manager - Customer Service Account Manager - Sales Manager

About me

I am a sales professional with over 10 years of total experience, 8 of which revolves around sales or sales oriented roles. Companies worked for include: HP, Honeywell, Hilton Worldwide, Citibank, Veeam Software

Skills

  • Sales
  • Account Management
  • Time Management
  • Six Sigma
  • Time Efficient
  • MS Excel
  • MS Powerpoint
  • Salesforce CRM
  • SAP

Work history

Currently

Inside Account Manager

Veeam Software

Mar 2016
  • Bucharest, Romania
  • Full Time
  • Generating revenue by closing existing pipeline; - Creating new pipeline to ensure quota achievement; - Providing accurate forecasting to upper management weekly and daily during the last 2 weeks of the quarter; - Coordinating sales activities with partners/consultants/distributors and resellers to identify and close new business; - Maximizing coverage within the target region and penetrate organizations with Veeam products; - Initiating telephone and email contact with potential prospects from developed web and lead generation lists; - Developing a solid working knowledge of Veeam Software products and the benefits they provide to potential customers.

2016

Sales Manager

Hilton Worldwide

Nov 2014 - Mar 2016
  • Bucharest, Romania
  • Full Time
  • Maintains total customer relationship for key & enterprise accounts (>100M RON/year). E2E Sales cycle process: Prospecting, Cold Calling, Touch base/face to face meetings with influencer/decision maker, Drafting Contracts, Negotiating, Closing the Deal, Maintaining relationship, regular meetings. Market Analysis to determine best course of action in hunting/targeting key prospects. Business forecast to set clear quarterly goals. Territory managed: Local companies/Global companies with offices/branches in Romania. Personal achievement: Pharma business growth 300% in Q1 FY15 compared to LY.

2014

Sales Consultant

Honeywell

Jun 2013 - Nov 2014
  • Bucharest, Romania
  • Full Time
  • Managing the Singapore, Australia and Middle East regions for Field and Product solutions. Managing internal departments to meet the customer's expectations and to keep the orders within the agreed SLA Regular Travels in the Middle East with tech team to go over plant tech requirements. Weekly Booking and Revenue reports per the agreed target/quota.

2013

Operations Manager

Hewlett Packard

Jul 2011 - Jun 2013
  • Bucharest, Romania
  • Full Time
  • Main responsibilities include managing the communication chain between Top 5 Global Account, A.P Moller Maersk and HP, in successfully providing the best customer sales service and support. First point of contact on Order Management, daily customer interaction via email, telephone and video conference. Taking business decisions and negotiating new project deadlines, start-up points and overall contract value after discussing it with the Sales Department Managing Global Corporate account operations for Nordics region. Dedicated operations management for AP Moller Maersk. Coordinating the Catalogue Support team to update the catalogue according to the prices and products agreed between Sales Support and Customer. Escalation point for all open Volume Corporate orders. Managing multiple back-office departments and giving indications to collaborate in order to provide accurate information to the customer. Managing the finance department on resolving the customer's issues or requests. Coordinating the logistics department and managing the customer's returns and disputes.

2011

Sales Person

CitiBank

Feb 2010 - Jul 2011
  • Bucharest, Romania
  • Full Time
  • Main activity contained in scouting for potential new customers for the Gold and Platinum line credit cards offered by Citibank. Other responsibilities included business meetings with high level management from medium, high businesses in which they would be presented with the benefits of the Gold/Platinum Credit cards. This was a great opportunity to gain and develop new sales skills and techniques which have helped me further improve myself.

2010

Inside Sales Account Executive

Credit Europe Bank

Feb 2009 - Feb 2010
  • Bucharest, Romania
  • Full Time
  • Providing a wide range of support for customers. Included in these responsabilities, is checking suspicious transactions and notifying the customer about these issues. Sales of banking products (credit cards) in assigned territory to both Retail and Corporate customers, mostly using cold calling. Side tasks included facilitating communication between customers and the bank's customer service department in matters such as blocked cards, updating customer information, providing payment information, etc

2009

Customer Service Account Manager

CGS Romania

Jul 2006 - Feb 2009
  • Bucharest, Romania
  • Full Time
  • -Maintaining a high level of proficiency and success rate imposed by upper management -Creating daily, weekly and monthly reports based on the department's productivity - Resolving customer and management escalation issues. - Weekly call conferences with the US team to maintain and improve system platforms and work productivity. - Verifying the quality of work the team members did based on a quality template form to track the policy of working certain types of orders. - Providing monthly feedback to team players and trying to motivate them to keep working at their best. - Keeping up-to-date with the night hours, medical leaves or vacations for the agents in my team - Completing the monthly salary database

Education

2008

Business, I.T and English

Romanian American University

Jun 2005 - Jul 2008
  • Bucharest, Romania