About me
Whether it’s the delivery of large-scale music events or the digital marketing campaigns behind them, I thrive on a creative collaborative process. The results being much anticipated, seamlessly delivered experiences and high-quality events.
Professional Highlights:
-Coordinated the arrival and departure processes of a 4000+ person event.
-Created a digital media campaign (including monitoring and adjustments) that resulted in above target levels of customer engagement across all social media channels.
-Developed a communication strategy to aid crowd control of a 3000+ person stage.
-Supported the Head of Delivery on a large scale, multi-day international festival.
-Strategised the communication paths for multiple in-festival activities.
Work history
E
E
VIP HostEnvision Festival
- Costa RicaFreelance
A yoga, arts and music festival held in the Costa Rican Jungle.
Role: Ensure smooth VIP area operations, acting as a facilitator between management and service staff. Collaborated with cross-function teams to draft project schedule and plans. Oversaw check-in and service of VIP customers, attending to questions and concerns. Maintained a high level of customer satisfaction. Ability to work within large teams across multiple teams
b
b
Zone Managerbbc music introducing live
- London, United KingdomFreelance
3 day event held in Tobacco Docks. Responsible for managing relationships of guests hosts and suppliers. Being a key point of contact between my zone's room managers and central management. Queue and crowd management. Schedule management.
+ Show more
Skills
- Comms Planning
- Customer Communications
- Communication
- Delivery Management
- VIP Care
Education
S
S
Non-DegreeSichuan University
- Chengdu, China
6-month Chinese Business course in Chengdu, China.
Bachelor of ScienceKing's College London
- London, United Kingdom
Achieved a first-class degree in Business Management from King's College London.