About me
I’ve been a designer for 22 years, working across product, web, and app. I started in visual effects, designing the tools that make the movies. Maya, Softimage, and a host of in house tools.
I worked at Microsoft Research working on human computer interaction, gesture and expression recognition. I worked on the “big arse table” - the first Surface.
I then went agency side and worked with clients ranging from VW to Buckingham Palace. I built apps for ŠKODA, sites for Robbie Williams, experiences for the V&A.
I now head up design at Vanquis Bank, where I’m helping to transform not just the digital experiences but the culture within the bank. In my two years here I’ve rebranded the bank (launching January 2021), redeveloped the website (same date), and redesigned the mobile app (also Jan). All of this sits on top of a new design system.
I’m working with W3C on new accessibility standards, the FCA on inclusive design for vulnerable people, and my local community to build a bike park.
In my spare time I am a keen photographer and mountain biker.
Work history
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Lead UX & UI DesignerVanquis Bank
- London, United KingdomFull Time
I built and now lead the digital design team embedded within Vanquis Bank Ltd – an internal team of 8 backed up by an agency partner, we offer User Experience, User Interface, Service Design, Customer Research, and Behavioural Psychology services. We are responsible for the redesign and delivery of our new mobile apps, websites, application journeys, and internal CRM tooling. We also lead on customer understanding, data collection and analytics, and testing of all digital products across the 4 businesses.
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Creative DirectorDeeson Digital Agency
- London, United KingdomFull Time
I joined Deeson to build design capacity in an agency that was failing to win clients looking for a creative edge. The challenge given to me was “fix design, win us new work.” They had fantastic designers in place, all that was needed was to reframe what design is, change the way design worked, and bring back the fun and focus. So my goal quickly shifted to building a sustainable design team that could run itself with minimal management but ongoing leadership. With this new offer we substantially grew existing accounts whilst winning numerous others.
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Skills
- Creative
- Strategy
- Design
- Design Innovation
- Technology
- Creative Vision
- Creative Leadership
- Digital