About me
Friendly and collaborative professional with 10 years experience in client facing and servicing roles across various global fashion and lifestyle accounts working with cross-functional and global teams. Proven track record in luxury retail fashion industry, managing and delivering multiple simultaneous high-profile creative projects from conception to completion. Passionate, with strong attention to detail and responsible and performance driven approach to work. Able to work independently in a fast-paced deadline-driven environment.
Work history
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ParentingFamily
London, United KingdomFull Time
Senior Creative Account ManagerSwarovski
- London, United Kingdom
Managed multiple simultaneous high end creative projects autonomously in terms of timing, budget and production from project conception to completion, ensuring all projects ran smoothly and were delivered on time. Collateral and assets included seasonal lookbooks and gift guides, booklets, brand books and guidelines, catalogues, reports, packaging, packaging collateral, event assets, evites and social media assets, VM and POS materials, print and digital ad resizing etc.
- Managed the creative project status sheet and schedules and communicated the priorities and deadlines with the creative team regularly.
- Supervised the Junior Creative Designer’s workload and priorities and dedicated projects to her accordingly.
- Collaborated with key stakeholders from all business units, e.g. ensured their creative request met the design requirements, managed their expectations, reviews and approvals.
- Oversaw the relationship with the production suppliers.
- Supervised creative work produced and ensured the creative brief was successfully met to a high standard.
- Outsourced creative work to other creative regional teams or freelance graphic designers and managed the briefs and their workload.
ACHIEVEMENTS:
- Successfully delivered high end creative projects on budget, on time and to clients’ standards for brand launches and key brand and retail events, exhibitions and trade fairs, e.g. Atelier Swarovski first ever fine jewellery concession at Harrods, Atelier Swarovski Fine Jewellery by Penelope Cruz collection campaign and collection launch events, Fashion Awards, Design Miami, Salone de Mobile, Rocketman VIP screening, Dior exhibition etc.
- Project managed and delivered the first ever whole packaging production for the new Atelier Swarovski Home brand product launch; developed an excellent relationship with a new packaging supplier and negotiated reduced rates.
- Promoted and increased the visibility of the creative services department within the business by running multiple lunch lectures and presentations.
- Ensured designers’ time was used in a more efficient way in an environment, where no account management existed before. Achieved by successfully launching, presenting, implementing and establishing new ways of working, processes and briefing.
- Made briefings more efficient by developing a new joint briefing form between our Creative team, Editorial and Social & Digital teams, which I presented to 35 key stakeholders from all business units (and was extremely well received).
- Designed multiple invitations and edited booklets and lookbooks in InDesign, which were used by the business.
- Took behind the scenes photos from a new collection photoshoot and product photos for the Atelier Swarovski team, which received very positive feedback from both the client and my manager.
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Skills
- Fashion
- Advertising
- Dance
- Account Management
- Client Services
- Project Management
- Relationship Management
- Excel
- Photoshop
- Powerpoint
- Word
- Languages
- Photograghy
- Creative Services
- Communication
- Attentive
- Aesthetic
- Accuracy
- Organised
Education
Finance and Commercial Communication
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Finance and Commercial Communication