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Ann-Marie Richards

Project Manager

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  • LevelSenior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsProduction & Project Manager

About me

A solid team player with a history of building strong relationships. Highly organised and self-motivated, I deliver to tight deadlines and have plenty of initiative. I thrive in high-pressure fast-paced environments. All qualities that enable me to deliver great projects on schedule and budget with happy clients and team.


  • Digital Media
  • Film
  • Account Management
  • Budgeting
  • Client Services
  • Problem Solving
  • Project Management
  • Excel
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history


Digital Project Manager

Impero Design

Jun 2015 - Jun 2016
  • Impero is a creative digital and social agency based in London. I work in a team of 30 as one of two project managers running projects from conception to the delivery across a number of different mediums. I am responsible for scoping out the phases and deliverables and pricing up projects, creating time plans and managing the resources across Creative, Copy Writing, Filming, Design and Development. I also manage the scheduling of the studio resources and Project Management system WorkFlowMax and its reporting. Duties and Responsibilities Include: • Working with the Accounts team to establish initial requirements from clients and then working with the team to build Scopes. • Putting together timelines and budgets for projects in excess of £150,000 and invoicing at the agreed points throughout the project. • Management of internal processes including time-sheets, project files, online document storage and resourcing. • Managing projects across a varied range of mediums such as animated video’s, corporate websites, e-commerce websites, film and video, animated and static banners, email campaigns, social media campaigns and micro-sites as well as branding exercises and design related tasks. • Research into new solutions and keeping up to date with current trends and interesting formats to be able to offer clients the most up to date suggestions. • Producing and controlling copy matrix’s and working with the clients and the copy writing teams to produce not only the most relevant copy for their pieces of work but also the best options for good UI and Google ranking. • Working with the creative team to produce original and new pieces of work that would not only impress the client and produce the required outcome but that would also be exciting and fun for the team to work on. • Training and staff introductions including set up of required accounts, review of clients and introduction to all processes. • Working with team leaders to ensure that all members of the team are given interesting work to do and working on timelines to ensure that this is accounted for when scheduling out projects. • Holding meetings from initial concept brainstorms through the review stages, internally and with the client and hand over stages. • Responsible for learning new systems as and when they are required such as Google Web Designer and Google Doubleclick. 1 |


Digital Project Manager

Matter Design

Aug 2014 - Mar 2015
  • Within Matter Design my responsibilities included the management of print and website projects for new and also existing clients on retainers and maintenance contracts. Working across all aspects of the process from initial client meetings, to scoping and quoting, project management during works and account management after completion as well as the invoicing and reporting processes. Duties and Responsibilities Include: - Client facing Sales meetings to secure projects - Creating quotations within ProWorkFlow and Proposals for larger jobs within InDesign - Holding scoping and planning meetings between clients and Matter Design team members - Producing schedules for the lifeline of the projects - Management of the project team members - Training with new Project Managers on ProWorkFlow, Jira, Xero, Wordpress and Trello - Maintaining projects and client accounts within chosen software and producing tickets for team members to work from - Running, evaluating and supplying reports for clients on retainers and maintenance contracts - Review of retainer and maintenance contract hours and working towards utilising their hours and supporting them with comprehensive support by suggesting improvements that could be made within their allocated hours. - Invoicing of all projects, retainers and maintenance contracts - Internal reporting on staff hours, project statuses and billable works


Digital Project Manager


Feb 2013 - May 2014
  • My role within the company was to manage the web and mobile development projects from start to release, from holding kick off meetings, workshops and review meetings to creating documents, supporting the client with content and working with the designers and developers to create the required end product. The role also included managing the accounts of new clients during their warranty period as well as clients holding support retainers. Duties and Responsibilities Include: • Producing all project related documentation from statement of works to project plans. • Scheduling and management of developer and designer resources across multiple projects. • Creating pages within Wordpress, exporting assets from designs and installing plugins. • Producing site maps based on client requirements and website best practices. • Setting up client Social Media profiles and advised on their use. • Directing clients towards suitable SEO for their websites. • Training with clients in their chosen CMS system, mainly Wordpress. • Producing client copy decks and advising on suitable content for good Google ranking. • Management of the project team members time tracking with regular reviews and setting of daily and weekly goals to ensure project stays within time and cost parameters. • Introduction of new documentation based on Prince2 practice. • Producing tickets for each tasks within Unfuddle for the team to work from, this included setting up milestones, setting allotted times, including all information the team needed for the task and running reports on each project regularly to review and adapt the project plan as necessary. • Using base camp as a tool for communication between the client and the team for constant review and approval therefore eliminating a lot of risks and maintaining good client relationship. • Research into clients competitors, award winning, high ranking sites and apps and preparation for Workshops with developers and designers to ensure that we got the clients requirements correct as early into the project as possible. • Management of day to day requirements of clients from troubleshooting to new functionality, including pricing for any works outside warranty or support retainers and advising on suitable solutions or problem areas.



Prince2 Practitioner


Jun 2016 - Jun 2016
  • The Practitioner is the second of the two PRINCE2 examinations you are required to pass to become a Registered PRINCE2 Practitioner. This PRINCE2 examination is aiming to measure whether a candidate would be able to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2.


Graphic Design Diploma

London College Of Printing

Jun 2016 - Jun 2016