Anna Baturina

Office Manager

Level
Junior
Location
London, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Skills

  • Client Services
  • Business Administration
  • PA
  • Fashion
  • Interior Design

Companies I’ve worked with

  • Burberry

    Burberry

    • Fashion and Textiles
  • The Invisible Collection

    The Invisible Collection

    • Interior Design
  • I

    Iksel Decorative Arts

    Work history

    Currently

    Office Manager

    Iksel Decorative Arts

    Jun 2018
    • Lots Rd, Fulham, London SW10 0XE, UK
    • Full Time
    • Assisting directors with day-to-day tasks, research, events preparation and organisation (Salone Del Mobile, London Design Week, etc.) Liaising with Press, Design Center, suppliers, clients Managing client orders to ensure quality control is met and orders are delivered accurately and in a timely manner

    2018

    Jul 2017 - Jun 2018
    • London, United Kingdom
    • Full Time
    • Acting as a PA to the general manager: booking flights, delivering research, organising meetings Updating website (prices, product description and images, etc.) Event planning for designer collection launch, meetings with press, etc. Entering information about products/clients/suppliers in software Xero Preparing presentations, quotes and invoices Keeping track and updating sales and logistics Monitoring the organisation’s generic email accounts Keeping everything running smoothly

    2017

    Senior Customer Service Consultant/Team Assistant

    Burberry

    Oct 2013 - Feb 2017
    • London, United Kingdom
    • Full Time
    • Managing Manager’s diary, coordinating team meetings with other departments globally Supporting managers with new brand initiatives, e.g. festive book of gifts launch Assisting with Burberry online store launch in Russia: working closely with the team in Russia, coordinating and improving delivery service, copy and content translations Liaising with various departments (Fraud, CS Operations, Wholesale, Brand Protection, Finance, Burberry stores globally), business partners (UPS) to resolve customer related cases Organising meetings/conference/video calls – managing team diary Social media monitoring, answering Twits/Facebook/Chatbot messages