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• Engaged with online community members, steered discussions and probed consumer comments to drive relevant insight. • Designed research activities for Greek community in order to generate the right responses to meet the client’s brief: surveys, blogs, discussions, idea sessions and brainstorms. • Derived clear recommendations and implications from qualitative and quantitative analysis and findings.
• Engaged and supported 150 event hosts of London Technology Week. • Assisted with the day to day co-ordination and planning of the event programme. • Responded promptly to customer enquiries via telephone and email – always in a professional & efficient manner. • Maintained relevant documentation and administrative systems up to date. • Handled objections professionally to the fair outcome of the customers.
• Organised and observed email marketing programme of the company in collaboration with the sales team and graphic designer. • Developed and delivered email marketing campaigns using Dotmailer and Dreamweaver (HTML editing) both internally and externally. • Created reports mentioning the leads of each campaign.
• Solely responsible for the company’s social media presence on Facebook, Twitter and LinkedIn, including promotion of property events in Singapore and China. • Developed and managed the social media marketing plan. • Increased social media traffic to the website by 400%. • Analysed Social Media and website data for the improvement of the marketing strategy.
-The Master was founded in 1995 under the title "State and Public Policy" until 2014 when it was renamed "Public Law and Public Policy".