¤ Fostered relationships with customers to expand customer base and enhance loyalty and retention. ¤ Prepared products for sales floor and created appealing product displays. ¤ Explained information about quality, value and style of products influencing customer buying decisions. ¤ Enhanced customer satisfaction ratings by resolving issues efficiently. ¤ Proactively identified and solved complex problems that impacted operations management and business directions
¤ Built strong communication skills through taking orders and creating conversations with customers. ¤ Created daily targets with my colleagues allowing us to finish laborious tasks such as cleaning in the first hours of opening, leaving the rest of the day for serving customers
Gained understanding of technical equipment used in Radio and Media ¤ Advanced my Public Speaking and Communication skills through creating podcasts and radio transitions ¤ Used teamwork skills to produce high quality content.
¤ As a Learn to Swim assistant, I supervised up to 10 children in the water and maintaining their safety as well as delivering clear and efficient instructions for their lessons. This helped me to improve my communication skills and required me to be organised and focused to ensure the safety of the children.
Being on this course has propelled me to think through and develop ideas quickly whilst creating quality work as projects have lasted only 1-2 weeks. I have learned to take risks within my work and push myself to physical limits such as working until the early hours of the morning to meet crit deadlines.
Advanced Higher Results: Art-A Modern Studies-B Higher Results: English- A Business Management- A Spanish-A Art-A French-B Modern Studies-B
National 5 Results: English- A Maths-A Modern Studies-A Art-A Drama-A Spanish-A French-A Biology-C