About me
Creative individual and recent Music Business graduate with work experience in different industries (creative industries, tourism and sales).
Work history
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Sales Officer / Student Recruitment OfficerSAE Institute Barcelona
Barcelona, SpainFull Time
Sales department and sales office management.
Customer service and guidance on all academic programs (all creative media-related). Planning, managing and executing "keep warm" and creative activities (campus tours, open days and virtual meetings with future students).
Organization and constant updating of files and data base, CRM, budgeting and team task-planning.
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Events Representative, Tour Guide, Meeting Point Manager and PromoterSANDEMANs
- Barcelona, SpainFull Time
Tour Leader of English Speaking groups of up to 35 people on evening tours; ensuring an excellent customer experience while liaising directly with all local partners.
Organisation and management of the Meeting Point, groups of tourists and staff.
Ticket-selling at break location.
Product promotion (online and in person).
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Skills
- Communication
- Calendar Management
- Public Affairs
- Public Communications
- Public Relations
- Attentive
- Customer Acquisition
- Customer Analysis
- Customer Care
- Customer Communication
- Customer Engagement
- Customer Service
- Team Leadership
- Team Management
- Teamworking
- Salesforce
- CRM
- Campaign Monitor
- Microsoft Office
- Organisation
- Event Organisation
- Event Administration
- Event Management
- Tour Guiding
- Tour Management
- Writing
- Ceative Writing
- Social Media Management
- Detail Orientated
- Data Analysis
- Creative Media
- Creative
- Phone Sales
- Phone Skills
- Time Management
- Spanish
- English
- English Tutor
- Catalan
- French
- Multilingual
- Multi-tasking
Education
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BA Music Business SAE Institute Barcelona
- Barcelona, Spain
Modern Languages (erasmus ScholarshipUniversity of Westminster
- London, United Kingdom
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Awards
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Best Music Business ProjectSAE Institute
Won the Best Music Business Project Award alongside my classmates for organising and managing the first ever Warner Chappell Music Songwriting Camp in collaboration with SAE Institute at SAE Institute Barcelona.
We brought Warner Chappell producers, topliners, writers and artists as well as artists from other major record labels such as Sony and Universal and organised a full week of work and collaboration with students in our campus and studios.
Personally, I was in charge of logistics management and creative production, developing and presenting the interview with participants that was later on aired on different channels and platforms (Warner Chappell's and SAE's).