Anna Goodman

Invictus Games Project & Operations Manager

  • LocationUnited Kingdom

About me


Dynamic, conscientious project manager looking to work for a vibrant, creative and innovative business. Experienced in demanding, multidisciplinary, international projects, a natural problem solver and excellent communicator, always striving for excellence.



  • Events
  • Presenting
  • Communication
  • Problem Solving
  • Project Management
  • Event Execution
  • Event Organisation
  • Event Planning
  • Leadership
  • Interpersonal Skills
  • Stakeholder Engagement
  • Team Collaboration
  • Planning Implementation
  • Partnership Management
  • Strategic Creative Vision

Work history


Invictus Games Project & Operations Manager

Help for Heroes

Nov 2015
  • Developed, oversaw and implemented a robust project plan that delivered the 108 strong British Armed Forces team and 52 support staff for the 2016 Invictus Games Orlando. Lead the delivery of the competitor journey from the initial registration through to the start line. • Event Delivery: Organised and delivered the UK team trials, selection and public launch at Buckingham Palace. Involving a three-day multi-sport event held at the University of Bath allowing approx. 200 applicants to try out for the ten Invictus sports with world class coaches and facilities. Working closely with sports specialists, managing all logistical and operational aspects. • Stakeholder Engagement: Managed strong relationships with key international stakeholders such as Jaguar Land Rover, the BBC and the Games Organising Committee, maintaining clear, ongoing communication and involvement. Fostering long term trust and collaboration. • Games Operations: Directed operations and logistics during games time. Seeing all competitors and staff safely and successfully to and from Orlando, including managing intricate airport logistics through to supporting the complex needs of competitors and their friends and family. Being the key point of contact for the Games Organising Committee and the British team. • Internal Communications: Lead internal communications for support staff and senior partners at board level within Help for Heroes, The Royal British Legion and Ministry of Defence, ensuring a reliable and effective flow of transparent information. • Monthly Reports: Produced consistent and concise monthly reports, meticulously tracking the timeline, budget progress, monitoring and mitigating risk where necessary. • Structure Implementation: Designed and implemented a structure, policy and process that has sustainability and longevity for future games. • Strategy Development: Currently supporting the development of an innovative delivery strategy for the 2017 Games. Leading the initiation of the Toronto 2017 project, ensuring a strong foundation on which to base the delivery stages.


Operations Manager & Paralympic Inspration Programme

Help for Heroes/ British Paralympic Association

May 2016
  • The Paralympic Inspiration Programme (PIP) allows 24 aspiring Paralympians the opportunity to experience the unique environment of the Games. PIP provides both inspiration and education and is designed to drive a new generation of athletes to Paralympic success. • Delivering the operational element of the programme ensuring all athletes have a smooth, seamless experience, getting the absolute most out of their time in the hectic and unpredictable environment of both Rio de Janeiro and a Paralympic Games. • Supporting the programme director in the design and delivery of rigorous, individualised schedules, with lessons about nutrition, media, anti-doping, competitor planning and goal setting.


HR Projects Coordinator

Help for Heroes

Aug 2014 - Nov 2015
  • Lead and supported several HR projects, acted as the key point of contact for staff and applicants and managed a number of key programmes. Guaranteed the HR department ran smoothly on a daily basis by providing top quality organisational skill and efficiently coordinating HR processes. • Managed three core projects: Employee Handbook, Salary Benchmarking and Annual Salary Review. Reviewing employment law policies, manipulating and analysing data, evaluating large budgets and working to tight deadlines. Other projects include: Wellbeing at Work, Employee Consultation Forums, Investigations and Training Workshops. • Work Experience Programme: Designed and delivered the H4H 2015 Work Experience Programme. Interviewed applicants, coordinated stimulating and beneficial schedules for students, performed risk assessments and was first point of contact for all students and schools. • Coordinated Inductions: Established a more personal induction experience for new starters, created informative welcome packs and facilitated engaging and inspiring induction days for new team members. • Recruitment: Supported recruitment process by writing concise, attractive copy ads for job vacancies, conducting telephone and face to face interviews and communicating positive and negative news to applicants.



BA International Relations

University of Birmingham

Aug 2011 - May 2014



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