A strong eye for detail, self-starter and natural project manager with a passion for building teams and delivering exceptional quality, with an ability to think creatively and problem solve.
Current owner of a profitable high-end jewellery business: building client relationships, creating referral strategies, managing workshop teams across London and designing and delivering complex projects within budget and on time.
Work history
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FounderAnnabel Mackie Jewellery
London, United KingdomFull Time
• After over 9 years in the industry and achieving the highest level of FGA gemmology diploma qualifications, I set up my own profitable high end jewellery business delivering a bespoke design service focused around customer experience and creative excellence.
• As business owner, I run all aspects of the business, from driving new business (marketing and sales) to delivering multiple projects across the UK (operations, finance, design, procurement).
• I developed a particular passion for owning the end-to-end process, building long term client relationships and managing remote teams.
• I oversee the whole process from first interaction with the client to delivering the project, which has given me deep insight into logistics and the importance of delivering projects on time and in full.
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Production ManagerCassandra Goad
- London, United KingdomFull Time
• Reporting directly to the founder of the high-end jewellery business.
• Responsible for the smooth running of the bespoke side of the business.
• In charge of delivery targets, growing annually, and maintaining exceptional client and supplier relationships.
• Managed the production team and external workshop partnerships, ensuring great service.
• Built sale quotations for clients.
• Negotiated prices with suppliers, successfully keeping costs to or below budget for projects.
• Built client relationships of which had a high rate of repeat purchase.
• Oversaw our sessional brand events to grow out customer networks across target audience.
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Education
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FGAGemmologial Association of Great Britain
- London, United Kingdom
Acquired my FGA Diploma at the Gemmological Association of Great Britain
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BAOxford Brookes
- Oxford, United Kingdom
Studied History Of Art at Oxford Brookes University
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