About me

Results-oriented Business Operational Manager, Project Manager and Chief of Staff with 12+ years’ experience working in corporate, private and public sectors, working with Principals, CEO’s, Founders and C-Suite Experience running cross-functional projects spanning across many facets to drive key strategic initiatives for unified project execution. Deep understanding of C-Suite executive level function to ensure seamless support and maximum operational output. Trustworthy, sensitive and reliable project and Stakeholder manager, excelling at driving collaboration and efficiency in diverse environments. Adept at serving as liaison between technical and non-technical teams. Experience working directly with CEO and executive teams on special project initiatives and getting buy-in across leadership.

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Work history

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Business Assistant to Paul Polman and Valerie Keller; Co-Founders, Chair and CEO (Contract)Imagine
Jan 2020London, United KingdomFull Time
Per other roles
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BA to CEO & Project Manager/Global Programme Management OfficeRakuten Marketing
Jan 2019 - Dec 2019London, United KingdomFull Time
• Provide day to day and strategic business support to CEO and worked closely with the C-level executives and senior leadership to plan and deliver the strategic business initiatives of the ‘Global Automation Programme’; driven to reduce manual hours spent and therefore overall business costs • Lead a cross-market study to highlight specific variables related to automation • Identified 200+ ‘in-progress’ projects across the business related to our organisation-wide automation programme • Worked with C-Suite Executives to create a project plan; Identified key lead people, scope, budget, timelines and stage/phase boundaries • Continually analysed to identify possible project risks and work toward resolution or mitigation • Identified and maintained communication with all 60+ Stakeholders; Anticipated individual risks and identified appropriate mitigation approaches aforehand; Tactfully and timely communicated company strategies and programme requirements; Provided regular sensitively tailored updates, effectively communicated programme status, addressing concerns and issues where possible. • Hosted sensitively informative meetings, organising and defining agendas to obtain access to the data and information required • Weekly granular programme related project progress reviews. Collated, consolidated and analysed data for programme status information, compare results with baseline and communicating status for management review • Created on-going high-level status reports; Updated project mandate/charters, risk registers, lessons learned log, transparently communicated issues, blockers and changes • Updated additional supporting documentation and Project Portfolio Management (PPM) tracking tools; Work Break Down Structure (WBS), Gantt and platform logging (Monday.com), JIRA, STAT Ticketing and Confluence • Regular further company project audits (outside of the programme) providing guidance and ensuring projects are on course and follow the approved methodology. • Lead project managers and teams accountable for adhering to methodology, to ensure consistent metrics and governance while providing on-going developmental feedback and mentoring through on-going reviews • Help functional managers create project plans using project management systems, tools and templates Business Assistant to CEO • Stakeholder communication and management • Full diary management; Scheduling all global business meetings - delegating potential meetings and actions to wider team • Arranging supervisory Board meetings with supporting documents and Investor roadshows • Co-ordinate and distribution of legal documents, contacts, letters, decks, notaries, NDA’s, supervisory Board and Investor resolutions • Liaison between all head of departments influencing the operational flow, structure and functionality of the business where required • Discuss and implement new operational structures, systems and procedures across the company • International multi-leg travel and end to end logistics at best price and service levels

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Skills

• Project Management
• Project Co-ordination
• Project Execution
• Project Planning
• Project Delivery
• Recruitment
• Staff Recruitment
• Microsoft Office
• Apple
• Google Drive
• Google Docs

Education

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Project ManagementPrince 2 Foundation and Practitioner
Jun 2019London, United Kingdom
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PRLondon School of Public Relation
May 2015 - Jul 2015London, United Kingdom
Public Relations and Reputation Managment

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