Work history
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BIM AdministratorClearwater Norwich
Blackfriars, London, UKFull Time
- Administrative assistant & modelling trainee at Building Information Management firm.
- Played a key role in the establishment of the London branch, contributing to the successful implementation of BIM processes for improved project efficiency.
- Quickly acquired proficiency in new software programs, Revit and Navis, with no prior experience, demonstrating adaptability and a proactive approach to skill development.
- Managed BIM models, ensuring accuracy and compliance with industry standards.
- Collaborated seamlessly with engineering & architectural firms providing crucial support for the Edge London Bridge development project, contributing to effective project coordination and successful outcomes.
- Assisted in office administration tasks, ensuring smooth day-to-day operations and supporting a conducive work environment for the London branch.
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Front of House Bar Staff/Waitress at The Alwyne Castle PubMitchells and Butlers
- London, United KingdomPart Time
- Member of leadership team in busy London pub.
- Trained and guided new team members in product knowledge, customer service, and sales techniques, resulting in a 15% increase in upselling revenue.
- Addressed client concerns with a customer-centric approach, maintaining a 98% customer satisfaction rate and upholding the corporate image.
- Successfully managed a high volume of customers, handling over 400+ covers during peak periods.
- Supported interdepartmental communication through accurate and timely administrative tasks.
- Executed social media marketing strategies, leading to increased customer engagement with the venue.
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