Independent and resourceful recent graduate, with a passion for people and communication, a broad range of commercial, analytical, communication and people skills and experience which have been adapted to different fields and situations, as well as a creative mind and an enthusiastic approach to difficult tasks, underpinned by a belief in the importance of ethical standards and behaviours, balancing organisational efficiency and profit and human welfare.
Work history
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Contact TracerInteract CC Ltd
London, United KingdomFull Time
Responsible for implementing learned skills on IT systems, data security and safeguarding measures in tandem with delivering excellent customer service and providing tailored advice to third parties. Employing listening and problem-solving skills, psychological, people and communication skills, data management and administration.
Dotcom shopperTesco Ltd.
- Truro, United KingdomPart Time
Simultaneously establishing customer needs and resolving queries whilst effectually meeting quotas and time restrictions. Additionally, identifying opportunities to exceed expectations by adapting to new tasks on offer, and taking the initiative to improve customer experience and efficiency of the store.
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Skills
- Customer Facing
- Communication Skills
- Teamworking
- Commercial Awareness
- Microsoft Office
- Social Media Marketing
Education
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Bachelor of Arts (BA) University of Exeter
- Exeter, United Kingdom
• Developed critical thinking and analytical skills, and the ability to craft and present compelling and well-argued conclusions, in writing and verbally.
• Presented dissertation on the relationship between the business of Fast Fashion, climate change and ethical arguments, in a group scenario.
• Developed knowledge and understanding of the issues around standards and ethics in human and organisational behaviour in modern society.