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Originally from the San Diego, I moved to Scotland at the age of four. Since then, my education and career have been both international and multidisciplinary, studying Engineering, International Business, and now Intercultural Business Communications in my Masters studies. Outside of formal work and study, I spend my time working in social media and communications for various charitable projects and organisations.Locked Pro Plan feature
Working alongside senior consultants and the Bright Red Triangle team to provide bespoke solutions for SMEs. http://brightredtriangle.co.uk/junior-associates/
Representing the University through a variety of different activities, including Open Days, start of trimester activities (in September and January), International Airport Welcome, Welcome Event, Clearing, workshop assistance, data entry, telephone exercises and much more! As a Student Ambassador I act as a first point of contact for face-to-face enquiries from new and potential students, staff and visitors and assist in integrating students into university life by providing a courteous, informed and friendly service at key internal and external events.
Assisting the Articulation Support Tutor in the development of an academic and non-academic transition programme for College direct entrant (DE) students to the Business School (TBS). Main Responsibilities were develop, implement and manage a range of initiatives for DE students. These activities included but are not limited to: - Developing a social media site (such as a Facebook forum) as a social space for DEs to TBS - Use existing material, and research for new material, to populate a Moodle space for DEs - Production of a magazine of FAQs for DEs - Organisation and coordination of social events to help DEs interact and socialise - Communications and coordination with guest speakers, students and supporting organisations.
Working for a dynamic and rapidly expanding fashion brand. The role involved working in the International sales team handling, monthly buying cycle – communicating with, international distributors and retailers, placing and tracking orders and answering queries. Key responsibilities: Account Management – which includes: Setting up new accounts, Instructing new distributors on procedures and processes. Collecting and collating shipping information. Setting up and negotiating Letters of Credit, Letter of Credit and confirmation processing, to include communication with Hunter’s bank when required. Requesting and monitoring payments. Creating, tracking and Issuing credits in line with the fault/quality guidelines. Responsible for management of and communication distributors/retailers within a specified market to include, liaising between Distributors and Marketing Team/Merchandising Team/Product Team and consolidating information on behalf of the teams as requested.. Placing orders according to the buy cycle and managing delivery Placing orders outside the buy cycle, managing delivery and stock levels. Providing a high level of customer service, keeping the customer informed of delivery changes. Completing invoicing accurately and on time, Providing analysis and reporting. Management of Faults/Missing Stock/Quality of Stock and liaising with the relevant department to find a resolution. Representing Hunter in external meetings and conferences.
Answering customer queries and placing orders over the phone and via email, representing H&M and it's associated brands (COS, Weekday, & Other Stories, MONKI, and Cheap Monday), Communicating between stores, HQ, warehouse, distribution and customers in 18 countries, and US H&M online. Assisting customers in Credit options, and Collections agencies. Working with general administration, schedule and accounts management. Updating databases for products, activities, advertisements and sales. Responsibilities: Maintaining a high level of customer service. Communication with customers of different locations, languages, and patronage to different brands. Keeping up to date in policies, activities, sales promotions, distribution procedures and company ventures. Seeking information from varied sources, eg. Fashion editorials, Charities, Distribution company representatives, Warehouse staff in Sweden, Germany and Indiana, USA. Working well as a team, relaying information between all departments, as well as managing my own individual schedule. Meeting targets in sales, and first contact resolution for customers.
Intercultural business communication, dealing with the study of communication in intercultural and cross-cultural business contexts. It plays a key role in the global economy and world commerce as it cuts across cultural differences between international business partners and clients. This course provides a solid understanding of intercultural business communication and a range of issues related to cross-cultural business, with preparation for a career in international tourism, commerce and marketing.
Activities and Societies: Cultural Presentation and Orientation, Civil Rights Panel, Natives@VT Study Abroad Semester: - American Indian Studies (A) - International Relations (A) - Multicultural Communication (A) - Multi-Diversity in Organisations (A)