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Point of reference in the company for the Director, Manager and the team, representing a 'filter proactive' both internally and externally of the structure. Preparing documents and materials for corporate meetings, as well as analysis.
- Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs. - Supervised and coordinated room activities and directed staff to provide fast and courteous customer service. - Assist the Bar Manager and Supervisor when and as needed. - Work positively with other staff to achieve goals
- Responsible for the “Young Menswear” division for the retailer, which represents 32% of total sales for the Group. - Markdown analysis and budget control. - Allocation and assortment plans for the 260 retail centres in Brazil. - Daily sales control and projection analysis. - Basic items projection and follow-up with sales department. - Weekly analysis and presentation of seasonal collections to Head of Buying and Marketing department
- Managing all reverse logistics operations for the retailer. - Working with Supply Chain team on the new and fully automated Distribution Centre Project, launched in 2013. - Budget planning and P&L analysis for the division. - To liaise with the Purchase department, on ensuring orders are being cross-checked and prioritised as necessary. - Stock control, which involved following-up on orders, lead times and allocation of merchandise for retail centres. - Responsible for the import processes for a group of products for the company.
- Support the operational planning area, managing the budgetary control. - Working with the Import division team on ensuring efficiency of processes with Purchase department. - Responsible for the management of the reverse logistics of the company’s hangers, including stock control, purchase, scrap recycling and any supplier contact and administration.
BA Business (Major International Business)