Work history
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Sales Executivecompelo
- London, United KingdomFull Time
I worked in sales on the Timber Trade Journal publication. My responsibilities included securing advertisements in the print magazine, website and wall planner. I was also tasked with securing delegates for the publication’s events and conferences such as the TTJ awards and Wood & Wellness conference. I used my sunny disposition and soft skills to build a rapport with existing and prospective clients.
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Travel and Motor Insurance AdvisorSAGA Co., Ltd.
- Margate, United KingdomFull Time
I worked in customer services, which entailed selling travel and motor insurance. This involved inbound and outbound calls, where I explained the features and benefits of the cover and tailored it to customer’s needs. I met numerous triggers and targets which enabled me to move up multiple levels in the business. I also received several awards, illustrating my enthusiasm, work ethic and knowledge of the product.
Skills
- Data Analysis
- Presenting
- Sketch
- Invision
- Communicating Ideas
- Wireframing
- User Research
- User Journeys
- Adaptability
- Agile Methodology
Education
User Experience DesignGeneral Assembly
- London, United Kingdom
This was an immersive course about the fundamentals of User Experience Design and all the various processes it takes to create a design from scratch. This ranged from conducting and synthesising research, developing new ideas and creating working prototypes
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Hospitality ManagementBarnfield College
- Luton, United Kingdom
Within Barnfield College I worked as part of a team at the Rivermede Restaurant. I worked alternately in the restaurant as head waiter or as head chef in the kitchen. I also worked in the bar area when in the restaurant. This would involve setting up for themed nights, serving alcoholic and non-alcoholic beverages.