About me
As an all round, funny and much revered Senior Administrator and Operations Manager with extensive experience in architecture/design HE and creative industry support, I’ve been making offices the most enjoyable environment on earth. After years of supporting hundreds of creative people through patience, superb efficiency and caring, I am ready for greater challenges. I’m looking to secure a position as administration/studio/office commander-in-chief where I can bring my unique and irreplaceable skillset to new devotees and expand my horizons.
Work history
Studio Manager
London, United KingdomFull Time
Ensure the smooth day to day operations and management of a medium-sized award winning architectural practice based in Spitalfields. Administrative duties include front house, filing, office supplies, IT support, HR administration, finance & book-keeping, maintaining and improving office systems/procedures, drafting appointment documents and contracts, develop and book CPD and staff training, helping promote office culture and organise social events.
Business development and marketing duties include research of areas of new business and putting together pitch docs, review competition/tender notices, managing new business leads and other key relationships, research network opportunities, managing the website and other social media platforms, support external PR contacts, helping build the brand profile.
Operations Manager
- London, United KingdomFull Time
• Ensure the effective and efficient administration of the institution, review and development of new working practices;
• Responsible for office and facilities management;
• Undertake PA/EA duties;
• Coordinate operational aspects of projects and coordinate relationships with partners, stakeholders and other parties involved in the project;
• Organise events and programmes, manage bookings, assist with marketing, ensure that events run smoothly and successfully;
• Responsible for the administration of student recruitment and appropriate admissions procedures, induction and orientation, examination and progression;
• Responsible for the day-to-day management of digital records;
• Provide support and contribute to formal programme committees/meetings, annual reviews;
• Administer expenditure budget and liaise with accountants with regards to: issuing invoices, payment of outgoing invoices, fees collection;
• Liaise with relevant external partners including collaborative provision, placement partners, and professional statutory and regulatory bodies;
• Support the Directors with the preparation of documentation and coordinate logistics
• Act as first point of contact for internal and external enquiries.
Achievements: set up, tested and improved administrative, operational and financial systems, processes and policies in support of the school's goals; created better management reporting, information flow and management, and organisational planning; supported academic staff and students and delivered high quality experiences; developed and consolidated relationships with Industry and other stakeholders.
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Skills
- Administraion
- Studio Co-ordination
- PA
- Client Relations
- Finance Admin
- Mac
- Abobe Creative Suite
- Bilingual English/italian
- Office Management
- Administrative Support
Education
Master
- Rome, Italy
Music Marketing, Management and Communication
BA Political Science
- Rome, Italy