brett smith

Duty Manager - Operations Manager

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  • LocationLondon, United Kingdom

Projects

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About me

 

I am an experienced, conscientious and energetic Duty Manager looking to take the next step in my career. I have a wide range of practical experience ranging from managing social media sites and maintaining various blogging platforms to having extensive involvement in the organisation of events, which has given me a great passion for the industry and one which I have found incredibly rewarding. I have played important roles in addition to the work I handle for my cycling organisation, “East London Fixed”. Worked alongside world renowned sports brand Le Coq Sportif on their 2015 Look-Book and advertisements as well as organising media and other social events for industry giants Oakley, and planning events at craft beer brewery CRATE, which has resulted in me seeking a career within Events.

Skills

 

  • Outdoor Event
  • Social Event
  • Blogging
  • Customer Services
  • Customer Support
  • Problem Solving
  • Event Organisation
  • Event Planning
  • Health and Safety
  • Fitness Instructor/pt

Work history

Currently

Duty Manager Operations Manager

GLL

Jul 2013
  • •Ensuring the smooth operations of a leisure centre • Adapting to various tasks as and when necessary • Management of staff, primarily managing the reception team • Creating promotions and timetables • Undertaking health and safety tests • Dealing with customer enquiries, sales and booking • Money handling, banking • Managing staff rotas and budgeting • Raising PO’s, invoices and placing orders • Event assistance and supervision • Ensuring the facility is prepared for use in accordance with the planned programme • Ensuring that all areas of the facility are maintained to the highest possible standards of safety, cleanliness and security • Providing visible leadership to facility staff, ensuring they are motivated, operate at high levels of both performance and efficiency • Allocating, monitoring and supervision of work standards of operational staff • Contributing to managing the performance and ongoing development of staff

2013

Acting Duty Manager

Fusion Lifestyle

Sep 2011 - Jun 2013
  • • Management of a busy gym, sports hall and swimming pools • Supervising the safety of staff and members of the public • Lifeguarding • Pool operations and chemical management • Booking facilities and event assistance • Managing staff rotas and budgets • Money handling • Dealing with customer enquiries and suggestions