Brett Smith

Duty Manager - Operations Manager

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsEvent Manager - Social Media Manager - Blog Writer

Projects

  • event management, cycling, social media promotion, pr

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Do you really want to delete project East London Fixed & Oakley – Jawbreaker Media Ride and Event?

  • event management, east london fixed, cycling, party

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Do you really want to delete project East London Fixed's 2nd Birthday?

  • Coffee, east london fixed, cycling, community work

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Do you really want to delete project Home Brewing With ELF & Volcano Coffee Works?

About me

I have a wide range of practical experience ranging from managing social media sites and maintaining various blogging platforms to having extensive involvement in the organisation of events, which has given me a great passion for the industry and one which I have found incredibly rewarding. I have played important roles in addition to the work I handle for my cycling organisation, “East London Fixed”, worked alongside world renowned sports brand Le Coq Sportif on their 2015 Look-Book and advertisements as well as organising media and other social events for industry giants Oakley, and planning events at craft beer brewery CRATE. An avid creative writer, as well as creating content for the official East London Fixed website and social media sites, I also manage my own blogging platform and have experience in copywriting. In my current full time role, I have gained extensive experience in the management of staff, ensuring the smooth daily operations of a leisure centre and that the needs of the business are met. Aside from the direct supervision on front line staff, I also play a key role in managing health and safety for the centre, sales and directly interacting with members of the public on a regular basis.

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Skills

  • Blogging
  • Customer Services
  • Customer Support
  • Problem Solving
  • Event Organisation
  • Event Planning
  • Health and Safety
  • Social Media Management
  • Copywriter
  • Content Management

Work history

Currently

Duty Manager Operations Manager

GLL

Aug 2013
  • Full Time
  • •Ensuring the smooth operations of a leisure centre • Adapting to various tasks as and when necessary • Management of staff, primarily managing the reception team • Creating promotions and timetables • Undertaking health and safety tests • Dealing with customer enquiries, sales and booking • Money handling, banking • Managing staff rotas and budgeting • Raising PO’s, invoices and placing orders • Event assistance and supervision • Ensuring the facility is prepared for use in accordance with the planned programme • Ensuring that all areas of the facility are maintained to the highest possible standards of safety, cleanliness and security • Providing visible leadership to facility staff, ensuring they are motivated, operate at high levels of both performance and efficiency • Allocating, monitoring and supervision of work standards of operational staff • Contributing to managing the performance and ongoing development of staff

Currently

Social Media Manager

East London Fixed

Sep 2014
  • Freelance
  • • Creating a presence across social media platforms • Sourcing and creating content • Blogging • Monitoring the performance and activity of social media platforms • Creating sponsorship and endorsement awareness • Event planning and management • Ensuring the development and progression of ELF

2013

Acting Duty Manager

Fusion Lifestyle

Oct 2011 - Jul 2013
  • Full Time
  • • Management of a busy gym, sports hall and swimming pools • Supervising the safety of staff and members of the public • Lifeguarding • Pool operations and chemical management • Booking facilities and event assistance • Managing staff rotas and budgets • Money handling • Dealing with customer enquiries and suggestions