About me
My extensive Customer Success journey, in start-ups and mid-size Ecommerce and SaaS companies, has provided me with a unique and comprehensive understanding of the entire Ecommerce and SaaS customer lifecycle. I've supported high volume brands, advocated for customer growth, and navigated the challenges of entrepreneurship firsthand. My achievements, from project managing migrations and store launches, to renewals, upgrades, and reducing churn, also showcases my results-oriented mindset for the company and team.
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