I am in charge of a team up to 12 people. My responsibilities include: - Cashing up of 5 tills grossing £15,000 and £25,000 per night. - Holding the weekly staff briefing and training to deliver friendly and efficient service while maintaining all health and safety regulations. - Interacting with customers, ensuring excellent experience and dealing with complaints. - Stolen, lost and Police reports at the end of the weekend.