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I am industrious Apple visuals merchandising and operations specialist with proven excellent customer service and relationship building skills, with over 15 years experience within both the fashion & retail-tech industry. Working with top brands Apple, Toni & Guy and Vidal Sassons. I have gained numerous transferable skills from being both an art director within the fashion industry, to establishing my own private client business, and my current role at Apple. Which has equipped me with the specific skills to work within a creative, innovative, results-orientated environment that can assist in driving sales and push new product movements. I have excellent communication skills, well organised, constantly looking for and identifying new channels for product success, and feel my knowledge is now ready to share in a sales and operations role with a leading brand.
June 2015 ? Present Visual Merchandising Specialist , Apple Inc. • Collaborate with leadership team around improvement for visual standards in all areas of the store. • Perform day to day maintenance on products and elements to maintain visual standards. • Lead overnight merchandising changes for product, accessories. • Providing support in testing and troubleshooting for Apple corporate and retail. Jan 2012 - June 2012 Family Room Specialist Career Experience, Apple Inc. • Diagnosed and repaired iOS devices for hardware and software issues. • Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis and Family Certified i iOS. • Feb 2011 - Present Specialist, Apple Inc. • Delivering great customer experiences in a active environment and invigorated by constant personal interaction. • Using my strong communication skills that let me converse as freely and comfortably with small groups as with individual customers.
Hair and Colour Director. Managing Salon
NVQ 2 Hairdressing And Verdering Toni & Guy Colouring
5 GCSE, Maths, English, Science